Amit Salesforce Salesforce Tutorial PreChat form for Live Agent
Pre Chat Form. Give users access to messaging. Click forms at the top of.
Amit Salesforce Salesforce Tutorial PreChat form for Live Agent
Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity. Create an embedded service deployment; From the dashboard, select settings > widget. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Click forms at the top of. Use custom components with your chat window; Give users access to messaging. Messaging for whatsapp, facebook messenger, and sms.
Give users access to messaging. This is a feature of live chat and requires one of these widgets: Add your embedded chat to a website;. Use custom components with your chat window; Messaging for whatsapp, facebook messenger, and sms. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Customizable parameters in the embedded chat code; Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Companies use them to provide their support agents with the necessary information to solve customer inquiries. Create an embedded service deployment; Click forms at the top of.
